White Ink Calligraphy + Co. FAQ – Frequently Asked Questions

Claire is always so incredibly flattered that you want her work on your walls or in your home. Quotes are based on the size of the finished piece, the number of words, any specific design requests, and the turnaround time for completion. During peak wedding seasons, Claire’s availability for these projects might be limited. Request a quote. 

YES! Due to our volume of work, we have an assistant/proofreader who proofs Claire’s envelope calligraphy. We take this extra step to make sure that every “i” is dotted and “t” crossed prior to returning your envelopes to you.

Yes, White Ink Calligraphy + Co. offers this service. She has worked with brands from Tiffany & Co, Gucci, Jack Daniel’s and The American Cancer Society. Whether it’s engraving, hand lettering, or hot foil, White Ink Calligraphy + Co is equipped to come to your event and work her magic in front of your guests or attendees. Interested in more information? CLICK HERE to provide more information about your event.

Instagram is the best place to view White Ink Calligraphy + Co.’s  most recent calligraphy work; @whiteinkcalligraphy. Please reach out to us if you would like us to ship you calligraphy samples.

Yes. If we are producing your invitations or providing the card stock, obviously we will take care of this. But if you are providing your own envelopes or place cards, this is an absolute yes because, well, stuff happens. Please be sure to include 15% extra for any orders over a quantity of 100 and a 10 quantity minimum for orders less than 100. This is industry standard. Please include more than 15% if your order is a rush order.

Of course, everything varies with quantities and how busy our calendar is. Generally speaking, White Ink calligraphy + Co. needs 2 to 3 weeks for a set of 100 to 200 envelopes. Contact us well in advance of your mailing date to avoid any rush fees that could be added.

Yes! Class offerings are updated on our instagram page.

No, the quote remains the same regardless of what kind of styled lettering you choose. 

No, White Ink Calligraphy + Co. does not charge an additional fee if you elect to go with a color other than black. If you require a specialty mixed ink (i.e. the perfect chartreuse to match the monogram on the inside of your envelope liner), there may be an additional fee. However, if you are requesting, for example, gold, white, navy, charcoal gray, etc., there is not an additional fee. 

We currently have a design studio space that we work out of and do 98% of our work virtually through mailing samples and virtual meetings. Through the pandemic, we got this process down to a science to save everyone time! If you want to meet in person in our studio, we are happy to accommodate you and ask for your planner to also be present. Please have your planner reach out to schedule an in person appointment.

The design process usually takes between 3-4 weeks. For digital printing, please allow for 2 weeks production time. For thermography, foil stamping letterpress, or other specialty processes like laser cutting, please allow for 4-5 weeks. A timeline for your project will be emailed to you upon approval of this proposal, providing the 50% retainer, and signing the contract.

The initial price includes up to three rounds of revision. However, more can be purchased if necessary. Please know that a small correction like a typo does NOT count as a revision. Revisions include font changes, font sizing changes, element placement changes, and color changes. If purchasing a custom illustration, there are no provided revisions.

Nope! At White Ink Calligraphy + Co. we like to cater to intimate weddings as well!

We do not begin design work without the 50% retainer. To get a feel for our work, please view @WhiteInkCalligraphy on instagram and our website for a gallery portfolio of our work.

Absolutely! We take pride in the fact that we are the experts on paper, invitation wording and etiquette – and most likely, you haven’t mailed out wedding invitations before! There’s so much etiquette to consider and we will help you walk through the process so that you don’t have to spend hours researching how to politely say no kiddos!

We will help you pick out postage to make sure your invitations arrive to your guests looking as good as when you dropped them in the mail! We provide assistance with USPS modern postage and sourcing vintage postage. Please let us know if you want to add on this service!

A non-refundable 50% deposit is required with the contract. Design work will not begin until the deposit is paid. The remaining 50% will be due before the production of the order. Checks are also accepted to avoid the 3% STRIPE transaction fee, although this may slow the design and/or the production process.

Yes, we are happy to provide you with a printed physical proof of your order before producing the entire quantity. Pricing for this is variable on print method and will extend your production timeline. Please let us know if you want to add this onto your proposal!

Sure thing! If providing your own signage, a storage fee might be applied depending on the size and the space available in our studio.

Yes! We’ve partnered with local rental companies and carpenters on custom installations; in doing so, some of our services might be best done onsite at your event during setup.

Once you have approved your quote, we will email you an attachment with specific instructions on how to format your list. We ask that your list be spelled out exactly how you want it written — no columns or Excel spreadsheets. All lists must be sent to us in Microsoft Word or Pages files. Please do not send PDF’s.